Course description
This course includes the following content:
- Authoritative explanations of underlying technologies, troubleshooting, system administration, and much more
- Focused lessons that take you step by step through practical, real-world tasks
- A Digital ebook of macOS Support Essentials, the official book for macOS support
Required knowledge
macOS familiarity
Basic computer navigation skills
Target audience
Whether you’re an experienced system administrator or you just want to dig deeper into macOS, you’ll learn to update, upgrade, reinstall, configure, maintain, diagnose, and troubleshoot macOS Monterey.
Anyone who needs to support, troubleshoot, or optimize macOS Monterey, such as IT professionals, technicians, help desk specialists, and ardent Mac users.
Certification
Please note: there is no authorized certification exam associated with course.
Materials
Materials are in electronic form.
Objectives
After you’ve completed the guide, you should be able to:
- Explain how macOS Monterey works
- Explain the best practices for updating, upgrading, reinstalling, configuring, and using macOS Monterey
- Explain macOS Monterey troubleshooting and repair procedures
- Use appropriate tools and techniques in macOS Monterey to diagnose and resolve issues