Change Management Foundation & Practitioner
Dealing with change and more importantly, the impact of change is a high priority for all organizations.
CÍLOVÁ SKUPINA
Although there is no mandatory requirement, ideally candidates should have at least two years professional experience working a process environment. The Change Management Practitioner would suit candidates working in the following professions or areas:
• CxO’s
• IT Managers/ Directors
• Senior Project Officers
• Project & Program Coordinator/Managers
• Operations Managers
• Quality Managers
• Business Analysts
• Engineering Managers
• IT Infrastructure Managers
• Internal Consultants
• Professional Consultants
This qualification is aimed at anyone working within a change environment that has responsibilities for identifying, assessing, planning, or managing improvement activities, or reporting on continual improvement activities across the organization.
TÉMATA KURZU
The purpose of the Foundation certification is to confirm that a candidate has sufficient knowledge and understanding of Change Management to work as an informal member of a team working on an organizational change initiative.
Nahoru
OSNOVA KURZU
1 - CHANGE AND THE ORGANIZATION
Drivers for change
Developing a vision
Culture and climate
Emergent change and lifecycle
Organizational metaphors
Models of change
Roles required for change
2 - STAKEHOLDERS
Principles
Identification
Analysis
Influencing and listening
Emotion and demonstration
Communications
Cognitive biases
Remaining people focused
Improving Communications
Communications channels
Collaboration
Communications Planning
Larger workshops
3 - CHANGE IMPACT - PART 1
Assessing impact
McKinsey 7 S
Stakeholder impact assessment
Assessing change readiness
Large change – how to staff
Building a change team
Preparing for resistance
Building team effectiveness
4 - INDIVIDUAL CHANGE
Learning theory
Motivation
Change Curve
Personality differences
5 - CHANGE IMPACT - PART 2
Levers for change
Levels of adoptions and critical mass
Reinforcing systems
6 - EXAM PREPARATION
Change Management Practitioner exam preparation
Change Management Practitioner exam
Aktuální osnova kurzu se může lišit v závislosti na pobočce, která ho nabízí. Více informací vám poskytnou naši obchodní zástupci.
