Change Management Foundation
Dealing with change and more importantly, the impact of change is a high priority for all organizations.
CÍLOVÁ SKUPINA
Although there is no mandatory requirement, ideally candidates should have at least two years professional experience working a process environment. The Change Management Practitioner would suit candidates working in the following professions or areas:
• CxO’s
• IT Managers/ Directors
• Senior Project Officers
• Project & Program Coordinator/Managers
• Operations Managers
• Quality Managers
• Business Analysts
• Engineering Managers
• IT Infrastructure Managers
• Internal Consultants
• Professional Consultants
TÉMATA KURZU
The purpose of the Foundation certification is to confirm that a candidate has sufficient knowledge and understanding of Change Management to work as an informal member of a team working on an organizational change initiative.
Nahoru
OSNOVA KURZU
1 - CHANGE AND THE ORGANIZATION
Drivers for change
Developing a vision
Culture and climate
Emergent change and lifecycle
Organizational metaphors
Models of change
Roles required for change
2 - STAKEHOLDERS
Principles
Identification
Analysis
Influencing and listening
Emotion and demonstration
Communications
Cognitive biases
Remaining people focused
Improving Communications
Communications channels
Collaboration
Communications Planning
Larger workshops
3 - CHANGE IMPACT
Assessing impact
McKinsey 7 S
Stakeholder impact assessment
Assessing change readiness
Large change – how to staff
Building a change team
Preparing for resistance
Building team effectiveness
4 - INDIVIDUAL CHANGE
Learning theory
Motivation
Change Curve
Personality differences
Aktuální osnova kurzu se může lišit v závislosti na pobočce, která ho nabízí. Více informací vám poskytnou naši obchodní zástupci.
