Business skills in the digital age (EN)

Description

This course will help traders with sales and communication with customers not only online. You will find out how to start a career in business, increase performance or motivation and acquire the right sales habits. You will learn to differentiate between different forms of sales and communication with customers with regard to priorities and time options.

Are your sales of goods or services falling? Have marketers adapted to the digital transformation in the business environment? Do they communicate effectively and close deals? Or do they don´t know how to approach their customers in this new digital era and economic situation? Help your sales team get back in the saddle to get the sales curve up again.

Target

Contents

• Basic principles of sales
• The art of conducting business negotiations
• Online meeting versus face-to-face meeting
• Business development: How does it work? Basic differences from standard sales? How to succeed?
• What to do if I fail and how to motivate myself?

Study Materials